Oh no! My bill’s through the roof!
Before you assume that your meter hasn’t been read, stop to take the following into consideration:
The Berryville Water Department DOES NOT estimate meters unless it is an extreme emergency.
Before your bill is mailed to you, it has been inspected TWICE for errors. Of course, we will not catch them all, but we try!
The following situations can cause an enormous amount of water usage, especially if left unrepaired:
The most common culprit!
A constantly running toilet can cause tens of thousands of gallons to pass through your meter over the course of a month. If you know your toilet is leaking, fix it immediately! The following tips can help you determine if this is your high-usage problem:
1. Place a dye tablet, food coloring, milk, half & half, or milk of magnesia into a toilet tank full of water. Wait for a few minutes and see if it seeps down into the bowl area. If it does, you will need to repair or replace the flapper valve.
2. If you have a two-piece toilet (separate tank and bowl), take some toilet paper and work it into the open area between the tank and bowl and check for water prior to and after flushing. If it is dry prior to flushing, recheck again after flushing. If it is wet, this will denote a leak during the flush cycle.